What we are doing
All over the city - from the local council to local retailers - there are on-going initiatives to make Birmingham easy for disabled residents and visitors to enjoy.
At Marketing Birmingham (the team behind this website) we’re working with disabled advisors from Birmingham Focus on Blindness, the RNID and The Council of Disabled People to improve the information available to disabled visitors to Birmingham. We have an on-going programme of work to support hotels, restaurants and attractions. We offer subsidised and free access audits, information, staff training and business development advice.
Through the ‘Quality in Birmingham’ initiative, businesses in Birmingham showing this logo have committed to working towards accessibility for all their visitors. If you experience excellent customer service, please let us know. Likewise, if you are unhappy, please also use the contact us form and we will pass on your concerns and offer to work with the business to improve their practice.
Information and advice for customers and service providers is available at www.drc.org.uk