Mobility for all

Parking

Information about Blue Badge parking in the city is provided by the Transportation Department – 0121 303 6644 or email parking@birmingham.gov.uk. A map is available here.

Shopmobility

Shopmobility provides free equipment to anyone with a mobility difficulty to access the city centre.

Birmingham Shopmobility
Level 2 Centre Car Park
Bullring
Birmingham
B5 4BU

Telephone: +44 (0) 121 616 2942
brshopmobility@freeuk.com
www.birminghamshopmobility.org

Wayfinder

Birmingham City Centre has The Wayfinder talking signs system to help blind and partially sighted people to find their way around and improve access to transport, shopping and visitor attractions.

Activation fobs are available free from Shopmobility and Birmingham Focus on Blindness. For more information, call Birmingham City Centre Partnership on 0121 616 2894, email: citycentre@birmingham.gov.uk or visit www.birmingham.gov.uk - wayfinder. No booking required and the fobs can be used at other destinations with the system, including Leeds and York.

Meet and Greet

If you need some company or support for a short visit to Birmingham City Centre, the City Centre Partnership also runs a meet and greet service. A member of the Street Warden team can meet you at a pre-arranged location - your bus stop or the train station for example and then help you to find your way around the city centre. Please call 0121 616 2259 or email dean.meyer@birmingham.gov.uk to take advantage of this free service.

Network West Midlands

A guide called ‘Getting Around – a guide to accessible public transport in the West Midlands’ is available from Network West Midlands on 0121 214 7214 or minicom 0844 888 3883.

Please visit here for more information about the services for disabled people across all of the public transport options plus Ring and Ride .

Visitor Information

Information is available from the city's Tourism Centres where our friendly, informative and multilingual staff are waiting to help.

Accessing our centres are easy: you can either visit in person or telephone:

Information, tickets and accommodation: +44 (0) 844 888 3883

Visitor Centre - New Street

Located at:
The junction of New Street and Corporation Street, Birmingham, B2 4DB

The place to go for friendly faces, bags of advice and local information.

Opening Times:
Monday - Saturday 9.00 - 17.00
Sundays and Bank Holidays 10.00 - 16.00 (Open 30th May, Open 29th August.)

See location on map

Visitor Centre - Birmingham Central Library

Located at:
Birmingham Central Library, Chamberlain Square, Birmingham B3 3HQ

Services
Professional friendly staff
Tourist information, maps and guides
Accommodation booking service
National Express information and tickets
Wide range of quality gifts and souvenirs
Discounted tickets for local attractions
Use of multi-linguistic services
Free internet access
Access to library service and resources
Disabled parking available nearby

Opening Times:
Monday - Friday 9.00 - 20.00
Saturday 09.00 - 17.00
Closed Sundays and Bank Holidays

From 12 December 2011
Monday - Friday 10.00 - 18.00
Saturday 09.00 - 17.00
Closed Sundays and Bank Holidays

Email: CentralLibraryTIC@birmingham.gov.uk

Telephone: +44 (0) 844 888 3883

See location on map